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Shipping Policy

Each order we receive will be processed within 7 days and you will hear from us at every step of the way- i.e.- when the order is placed, processed, shipped, and delivered. We have partnered with most of the top courier and logistics partners to assure that you receive your order on time and safely. Shipping time to deliver products in India is 3-7 days. International shipping may take 7 - 21 business days depending on the country to be shipped.

Please Note: The delivery timeframe mentioned on product details is estimated. Actual delivery time depends upon availability of the product, where the order needs to be delivered and courier issues and other circumstances that might effect delivery.

Return Policy

All requests for return of product have to be placed within 24 Hours from the date of delivery and product should be shipped within 7 Days from the date of delivery. No return requests will be processed after 24 hours from receipt of item(s). This return policy is valid only for orders from India. For International orders, please refer to our International Shipping and Return Policy.

Return request can be made in following conditions:
1) In the event of damaged or wrong products.
2) In case the item you received is NOT the item that was in the listing you purchased.
3) If at all you are not 100% satisfied with your purchase
To return an item, please email to with appropriate description of your return request and you will get instructions for returning product back to seller. In case of damaged or wrong product please attach product images with the email. Other communication modes like leaving message through chat boxes or general contact forms, will not be entertained for return requests. 
  • Please note that "'s Returns Policy" does not apply to  Jewellery, Inner wear, Lingerie, Fragrances, Beauty products,CDs, Books and Toys.
  • Refund/ replacement for goods/ merchandise is subject to inspection and checking by ShoDost team. 
  • Damages due to neglect, improper usage or application will not be covered under our Returns Policy. 
  • Some special rules for promotional offers may override "'s 7 Day Returns Policy." 
  • We do not have pickup facility. You must send your product back to us at your own cost. We will be giving you ShopDost Voucher / Points worth Rs100 for shipping product back to seller, once the return process is completed.

Product returns will be accepted only if the products are returned in brand new condition with all the tags and seals intact and in their original packaging. The product to be returned has to be neatly packed in a box in which it came with, to and from address clearly written on the box. The Shopdost team will review the return request and in case of damaged product / wrong product delivery, will inspect the product against the complaints filed. If we find the claim to be false the refund may not be issued, you must arrange for reverse pick-up of the item.

Products may be refunded back to bank / credit card from which the purchase was made, but shipping and handling charges, taxes and duties will be deducted from the refund amount. All the refunds will be processed within 14 days (Excluding Saturdays and Sundays) from the time product is recieved by seller.

For COD orders, refunds will be given in  terms of non-expiring ShopDost Points in customers registered account, which can be used against purhases of any product at at any time with a life long validity.